SoCal Code Camp Fullerton
SoCal Code Camp returns to Cal State University Fullerton March 7 & 8. There are 90 sessions scheduled. I’m doing two sessions focused on moving the principles of Agile and Scrum to running an enterprise. Hope to see you there.
Moving Your Organization into the Fast Lane – Delighting Your Customers
Mike Vincent
2:45 PM – Saturday, March 07, 2015
Scrum | delighting customers | Customer satisfaction | Agile
Location: 1506
Organizations today want to be more responsive to their marketplace opportunities, more productive and more efficient; they want to be agile. Many have implemented agile practices for improving software development. But if you want to move out of traffic and into the fast lane it requires leadership that emphasizes creating, satisfying and delighting customers every day.
This session focuses on leadership techniques for delighting your customers that you can take back and put to use. You will learn how a culture of delighting customers is built around a work force characterized by high levels of productivity, continuous innovation, and elevated levels of sustained motivation and job satisfaction.
Your customers are your lifeblood; it’s not enough just to satisfy them. You need them sharing their delight with others, sharing opportunities with you, and coming back again and again.
Move into the fast lane! Focus your organization on delighting your customers on a continuous long-term basis. It’s hard work but immensely rewarding.
Agile Metrics – Measuring What Matters
Mike Vincent
4:00 PM – Saturday, March 07, 2015
Scrum | metrics | Measure | Agile
Location: 1506
This session is all about agile metrics. Haven’t heard about much about agile metrics before? Not surprising. It’s a whole lot more than a velocity and a couple of burn-down charts. I’ll cover why metrics are important, what we should be measuring (agile vs. traditional), when to do it, and what we should not be worrying about. And, we’ll talk about how we might get managers to embrace these concepts of metrics.
Finally, I’ll introduce you to the concept of Evidence Based Management. I’ll discuss why it is important to an organization’s agile implementation, how it’s being rolled out and how to use it to move agile beyond software development to the whole organization.